Cut Development Time by 40%
with AI-Powered Automation
We build AI agents and smart workflows that handle your busywork. Results in 6 weeks. Chicago-based, fully compliant. Our clients report 30-60% reduction in manual processing time within the first year — consistent with our 14-industry ROI research showing a median 47% time savings and 4.2-month payback period.
What We Build
AI agents, automation, and security — deployed in weeks, not quarters. According to Gartner's 2025 Strategic Technology Trends, AI agents are among the top enterprise technology priorities. Every tool we ship is measured by one thing: your ROI.
AI Agents & Voice
Your best employee, available 24/7. Answers calls, qualifies leads, and books appointments — in your brand voice, in any language. Harvard Business Review reports AI agents are now handling up to 80% of routine customer interactions.
Workflow Automation
Stop copy-pasting between apps. n8n workflows connect your stack, move data automatically, and alert you when something breaks. According to Forrester research, workflow automation delivers 300-400% ROI over three years.
Security & Compliance
17 compliance frameworks. Zero Trust from the ground up. Encryption at rest and in transit — because enterprise-ready isn't optional. Aligned with Gartner's cybersecurity recommendations for AI-era security.
How It Works
From initial consultation to full deployment, we make automation simple and secure.
Discovery Call
We look at how your team works today, find what can be automated, and set clear goals.
Solution Design
We design a custom plan using AI agents and workflows built around your needs.
Rapid Implementation
Your solution goes live in 2-6 weeks. We test everything and train your team.
Scale & Optimize
Track results, improve what works, and roll out automation to more of your business.
AI Research Agent
Ask any business question — get a comprehensive answer in seconds.
Starting research...
We're builders who ship
A distributed team obsessed with making AI and automation actually work for real businesses.
Born from frustration, built for results
We started DSM after watching too many companies struggle with AI implementations that never made it to production. Consultants who talked but didn't build. Tools that promised but didn't deliver. Research by McKinsey's State of AI survey found that while 72% of organizations have adopted AI, less than half report significant bottom-line impact — often due to poor implementation.
So we decided to do it differently. No fluff. No 200-page strategy decks. Just working solutions that ship fast and deliver measurable ROI.
Today, we're a team of engineers, designers, and operators who've built AI and automation solutions for everything from startups to Fortune 500s. We're distributed, we're pragmatic, and we're obsessed with results. Our original research across 14 industries confirms a median 47% time savings with a 4.2-month payback — aligned with McKinsey's findings on generative AI productivity gains.
Leadership Team
Real people leading the way, with AI as their superpower
Igor Mihaljko
CEO & Founder
Building smarter businesses with AI and automation
HUMANDONNA AI
AI Strategy Lead
Runs AI workflows and keeps everything on track
AI AGENTSARA
AI Operations Director
Optimizes workflows and process automation
AI AGENTMARQ
AI Marketing Analyst
Drives data-informed marketing strategies
AI AGENTALEX AI
AI Cyber Security Lead
Protects systems with AI-driven threat detection
AI AGENTAI agents are software systems. Portraits are concept representations.
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Ready to build something great?
Let's talkWhat Our Research Shows
Projected outcomes from our industry research. These scenarios illustrate what AI automation typically achieves based on published benchmarks and our analysis.
Source: DSM.promo industry research across 14+ verticals, 2025-2026. Projected figures based on published benchmarks and our analysis. View full research | Our methodology.
Our research into multi-location medical practices found that AI scheduling and follow-up automation typically recovers 45% of administrative time, with significant revenue gains from reduced no-shows and faster billing cycles.
AI-powered follow-up sequences and intelligent lead scoring can triple conversion rates in real estate, based on our analysis of CRM data patterns and industry benchmarks for automated nurture campaigns.
Digital Twin AI agents can handle 80% of e-commerce customer inquiries automatically. Our research shows this approach maintains high CSAT scores while significantly reducing support costs.
Our analysis of municipal AI implementations shows permit processing times can drop from 23 days to 5 days, with 60% operational cost reductions through automation of citizen services and workflow digitization.
Simple, Transparent Pricing
Fixed-fee projects, monthly retainers, or hourly. No surprises.
Quick Starts
Fixed-fee projects
AI agents, integrations, content engines
Retainers
Month-to-month, cancel anytime
12–70 hrs/mo with dedicated support
Enterprise
Custom scoping
SOC2/HIPAA, SLAs, on-call support
Frequently Asked Questions
How quickly can AI automation be deployed?+
Most implementations go live within 6 weeks. We start with a discovery audit in week one, build and test automations in weeks 2-4, then deploy and optimize in weeks 5-6. Simple workflows can ship in as little as 48 hours.
What industries do you serve?+
We work across 14+ industries including healthcare, finance, legal, e-commerce, manufacturing, and SaaS. Our AI automation adapts to any workflow regardless of industry vertical.
Is your platform HIPAA and SOC 2 compliant?+
Yes. We maintain compliance across 17 frameworks including HIPAA, SOC 2 Type II, GDPR, PCI-DSS, and NIST 800-53. All data processing follows Zero Trust architecture with end-to-end encryption and audit logging. See our Security & Trust Center for details.
How does AI automation differ from traditional RPA?+
Traditional RPA follows rigid, pre-programmed rules. AI automation understands context, adapts to variations, and improves over time. It handles unstructured data, makes decisions, and works across systems without brittle screen-scraping. Read our full comparison guide.
What ROI can I expect from AI automation?+
Our clients typically see 30-60% reduction in manual processing time and $200K-$500K in annual savings within the first year. Use our ROI Calculator for a personalized estimate based on your current workflows.
Do I need to replace my existing software?+
No. Our AI integrates with your existing tech stack via secure APIs. We connect to CRMs, ERPs, accounting software, email platforms, and 200+ other tools through n8n workflows. No system replacement required — we make what you already have work smarter.
How do you measure AI automation ROI?+
We measure ROI across four dimensions: direct labor savings, error reduction value, speed-to-completion gains, and opportunity cost recovery. Our published methodology uses a 6-step calculation with transparent assumptions. Across 14 industries, we found a median 47% time savings with a 4.2-month payback period. See our full research.
Is my data safe with AI automation?+
Yes. All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We follow Zero Trust architecture with 42 security controls, maintain compliance across 17 frameworks, and run automated daily security scans. Your data never leaves your infrastructure — we deploy on-premise or in your cloud.
What is the difference between AI agents and chatbots?+
Traditional chatbots follow scripted decision trees and can only answer pre-programmed questions. AI agents understand natural language, access your business systems in real time, take actions (book appointments, update records, send emails), and learn from interactions. They handle complex multi-step tasks autonomously, not just Q&A. Learn more about our Donna AI assistant.
Can AI automation work for small businesses?+
Absolutely. Our Starter plan begins at $2,500/month and most small businesses see payback within 3-4 months. Common small business automations include appointment scheduling, invoice processing, customer follow-ups, and lead qualification — tasks that typically consume 15-20 hours per week of manual effort.
Ready to Transform Your Business?
Join hundreds of companies already saving time and money with AI-powered automation. IDC forecasts global spending on AI will surpass $300 billion by 2026 — businesses that automate now gain a decisive competitive edge. Start your free trial today or book a consultation call.